Voice
Inbound & outbound calls
Natural speech for booking, reminders, and FAQs. Escalation to a person when sentiment or topic requires it.
Use case · Communications AI
AI receptionist, ordering & club secretary
Your front desk — always on. Eposy builds AI agents that handle voice calls, SMS, and WhatsApp: answer enquiries, book appointments, take restaurant and fast-food orders with delivery routing, and free staff from repetitive contact. Clone a real employee's voice so callers hear someone familiar — a capability most owners do not realise is ready today.
Channels we automate
Business messaging
Member enquiries, ticket questions, appointment changes — async chat that feels immediate.
SMS & text
Notifications & two-way
Confirmations, nudges, and short dialogues for customers who do not use apps.
Sound real — clone your team's voice
A powerful sales differentiator that most business owners have not considered.
Eposy can clone an employer or employee's real voice for inbound and outbound calls. Callers hear a familiar tone and accent — not a generic robot. That builds trust on the first ring and is technically straightforward to deploy.
- Reception and club secretary lines that sound like your staff
- Order-taking for restaurants, takeaways, and delivery services
- Appointment reminders and follow-ups in a known voice
- Human handoff when sentiment or complexity requires it
Owners assume AI sounds synthetic. With voice cloning, your agent can sound like the person customers already know — and that closes more orders and bookings.
Restaurant & fast-food ordering
The same receptionist stack extends naturally to food service.
Phone & WhatsApp orders
Take orders during rush hour without dropping calls — menu prompts, modifiers, and allergen checks built in.
Delivery routing
Capture address, slot, and payment preference; push to kitchen display or dispatch — fewer errors than manual entry.
Upsell & loyalty
Suggest combos, repeat last order, and confirm loyalty points without slowing the queue.
After-hours revenue
Keep taking orders when the shop is closed or staff are on the floor — voice that sounds like your team.
Ideal for
Sports & social clubs
Membership questions, fixture info, hall bookings — without exhausting volunteers.
Professional services
Intake, scheduling, and follow-up for clinics, trades, and consultancies.
Restaurants & takeaways
Order taking, delivery coordination, and reservation calls — peak-hour coverage without extra headcount.
Busy SMEs
Never miss a lead because the phone rang during a job.
How Eposy delivers
- Discover — map call types, peak hours, and systems (calendar, CRM, ticketing)
- Design — scripts, guardrails, and human handoff rules
- Integrate — telephony provider, WhatsApp Business API, your databases
- Deploy — pilot on one queue, measure, expand
- Improve — review transcripts, tune prompts, add languages
Most owners are unaware AI can answer the phone, reply on WhatsApp, and book appointments tonight — not next year.
Put AI on your front line
Tap to record a short enquiry — we open WhatsApp so you can attach your voice note. Our AI receptionist will reply by voice; genuine enquiries are followed up by a real person and a real call.