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Plumbers, electricians, builders and roofers who can't answer the phone mid-job but can't afford to lose the lead either.
AI phone agent · Ireland
AI Receptionist for Irish Businesses — Never Miss a Call Again
An AI phone agent that answers your business line the way a good member of staff would — on calls, SMS and WhatsApp, around the clock.
What is an AI receptionist?
An AI receptionist is an AI phone agent that answers your business line the way a good member of staff would. It greets callers, answers common questions, books appointments, takes messages and passes anything important on to a real person. It works on calls, SMS and WhatsApp, and it doesn't take lunch breaks or go home at half five.
For a lot of Irish small businesses the phone is still where the money comes in, and it's also where it leaks out. If you're up a ladder, with a patient or in the middle of a busy service, the call goes to voicemail and that customer often rings the next name on Google. An AI receptionist picks up every time.
How it works
- A customer calls your normal number — You keep your existing number. Calls are forwarded to the AI agent all the time, only after hours, or only when you can't get to the phone. You decide.
- The agent has a natural conversation — It uses the details you give us: services, opening hours, prices you're happy to share, service areas and policies. It can answer FAQs, check your calendar and book a slot.
- It hands over when it should — If a caller is upset, the question is complex, or it's an emergency, the agent passes the call or a message to you or your team straight away.
- You get a clear summary — After each call you get the caller's name, number, what they wanted and what was agreed, sent the way that suits you best.
Eposy can also clone the voice of you or a staff member, with their consent, so callers hear a familiar tone and accent instead of a generic robot voice.
Keep your number. Decide when the AI picks up. Escalate to a human whenever you should.
Who it's for
Clinics and practices
Physios, dentists, GPs, vets and therapists who need appointments booked and changed without tying up the front desk.
Salons and barbers
Bookings, cancellations and "are you open Sunday?" handled while you're with a client.
Restaurants and takeaways
Reservations and phone or WhatsApp orders taken during the rush, with menu prompts, allergen checks and delivery details captured properly.
Clubs and professional services
Membership questions, hall bookings, intake calls and follow-ups.
Benefits
24/7 cover
No night shifts
Cover without night shifts or an answering service.
More booked work
While interest is hot
Every caller gets an answer while they're still interested.
Less interruption
Focus on the job
You and your staff can focus on the job in front of you.
Consistent answers
Accurate every time
Every caller gets the same accurate information.
Sounds like you
Optional voice clone
Optional voice cloning keeps the personal touch Irish customers expect.
Humans in charge
Escalate anytime
The agent escalates to a human whenever it should.
How Eposy sets it up
We keep it practical and start small:
- Discover — We look at your call types, peak hours and the systems you already use, like your calendar, booking software or CRM.
- Design — We write the scripts, guardrails and handoff rules with you.
- Integrate — We connect your telephony, WhatsApp Business and calendar.
- Pilot — We go live on one line or time slot, measure the results and then expand.
- Improve — We review transcripts, tune the agent and add languages if you need them.
We agree a setup timeline with you up front. Every business is different, so we quote after a free, no-obligation chat.
Start on one line or time slot. Measure. Then expand.
Your data and GDPR
Your customers' data matters. Calls and messages are handled in line with GDPR, data is stored in the EU, and you decide how long call recordings and transcripts are kept. We can play a short notice at the start of calls letting callers know they're speaking with an AI assistant. Voice cloning is only ever done with the clear consent of the person whose voice is used.
FAQ
Common questions
Tell us how your phones work today and we'll show you how an AI receptionist would handle your calls.
Still have a question?
Email hello@eposy.com or call +353 46 970 9001 for a free, no-obligation chat.
Email usWe recommend being upfront, and the agent can say so at the start of the call. Most callers just care that they get a quick, helpful answer, and they can always ask for a person.
Yes. Calls are forwarded from your current number, so nothing changes for your customers.
You set the rules. Urgent calls can be put straight through to your mobile or flagged to you immediately by text.
Yes. It can check availability and book, move or cancel appointments in Google Calendar, and we can look at other booking systems on request.
Yes, it handles Irish accents and natural speech. Eposy can also clone a real staff voice so the agent sounds local and familiar.
Every business is different, so we don't do one-size-fits-all pricing. Tell us about your calls and the systems you use, and we'll give you a clear quote after a free, no-obligation chat.
Ready to stop missing calls?
Email hello@eposy.com or call +353 46 970 9001 and tell us how your phones work today. We'll show you how an AI receptionist would handle your calls.