Trades and home services
Get quote requests with photos, addresses and job details while you're on site.
AI chat agents · Ireland
AI Chatbots for Irish Businesses — on Your Website and WhatsApp
Answer questions, capture leads and take bookings 24/7 with a chat assistant trained on your business — not a button-menu bot.
What is an AI chatbot?
An AI chatbot is a chat assistant on your website, WhatsApp or SMS that understands what customers ask and replies in plain language. It's not one of those old button-menu bots that sends everyone round in circles. A modern AI chat agent is trained on your own information, like your services, opening hours, policies and FAQs, so it gives accurate, useful answers and knows when to pass the conversation to a person.
Customers increasingly expect a quick reply at 10pm on a Sunday. An AI chatbot gives them one, turns those conversations into bookings and enquiries, and sends you only the ones that need you.
How it works
- We train it on your business — We use your website, price lists, menus, FAQs and policies to build the agent's knowledge, with guardrails so it sticks to what's true for you.
- Customers chat on the channels they use — That could be a chat window on your site, WhatsApp Business or two-way SMS.
- It answers, books and captures — It can answer questions, take contact details, book appointments or take orders, and confirm by message.
- People step in when needed — Complex, sensitive or high-value conversations are handed to your team with the full chat history, so the customer doesn't have to repeat themselves.
Website, WhatsApp or SMS — one assistant trained on your business, with a human handoff when it matters.
Who it's for
Clinics and practices
Appointment requests, changes, opening hours and "do you treat…?" questions.
Salons and beauty
Bookings, price questions and reminders over WhatsApp.
Restaurants and takeaways
Menu and allergen questions, reservations and WhatsApp ordering with delivery details.
Clubs, retailers and professional services
Membership questions, stock and delivery queries, and client intake.
Benefits
Always on
Out of hours
Capture leads when many customers are actually browsing.
Faster replies
Fewer lost enquiries
Faster replies mean fewer lost enquiries and happier customers.
Less repetitive admin
Same ten questions
The same ten questions are answered automatically.
Better leads
Name, number, need
You get name, number and what they need before you pick up the phone.
Several channels
One assistant
It works on your website, WhatsApp and SMS, and can link with our AI receptionist for calls.
Built for you
Task-specific
It's a task-specific agent, not one generic chatbot for everything.
How Eposy sets it up
- Discover — We look at what customers ask most and where enquiries currently get lost.
- Design — We agree the tone, answers, guardrails and handoff rules with you.
- Integrate — We connect your website, WhatsApp Business API, calendar, CRM or email.
- Pilot and measure — We launch on one channel and review the conversations together.
- Improve — We keep tuning answers and adding features as your business changes.
We agree a setup timeline with you up front. Every business is different, so we quote after a free, no-obligation chat.
Launch on one channel. Review the conversations together. Then grow.
Your data and GDPR
Chat conversations can include personal data, so we design with GDPR in mind from day one. The chatbot tells users they're chatting with an AI assistant, only collects what's needed, and conversation data is stored in the EU, with retention set to suit your needs and GDPR. We can add a link to your privacy policy in the chat window and support data access or deletion requests.
FAQ
Common questions
Tell us the questions you answer every day, and we'll show you how an AI chat agent would handle them.
Want a chatbot that helps?
Email hello@eposy.com or call +353 46 970 9001 for a free, no-obligation chat.
Email usOld chatbots follow fixed button menus. An AI chatbot understands normal questions, answers from your own business information and has a natural conversation.
We set guardrails so it answers only from information you've approved, and it hands over to a person when it isn't sure.
Yes. We connect it to WhatsApp Business so customers can message you the way they already message friends.
No. The chatbot can be added to most existing websites. If you do want a new site, we build those too.
Yes. It can book appointments into Google Calendar (other booking systems on request) and take restaurant or takeaway orders, including delivery details.
Every business is different, so we don't do one-size-fits-all pricing. Tell us which channels and systems you use, and we'll give you a clear quote after a free, no-obligation chat.
Want a chatbot that actually helps your customers?
Email hello@eposy.com or call +353 46 970 9001. Tell us the questions you answer every day, and we'll show you how an AI chat agent would handle them.